AGENT FAILURE TESTING BY WORKFLOW

Test customer-facing agents before customers absorb the failures.

Sentinium starts with long-running customer-facing agents whose failures emerge across changing state, delayed consequences, and business-system actions.

CUSTOMER LIFECYCLE

Failure testing across every customer-facing workflow.

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Available now

Sales & Pipeline

Test prospecting and qualification agents across multi-day buyer journeys.

Workflow coverage

  • Prospecting
  • Qualification
  • Sales handoff
Explore AI SDR testing
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Customer Onboarding

Find failures across implementation, account setup, and customer activation.

Workflow coverage

  • Implementation
  • Account setup
  • Activation
Discuss a design partnership
03
Seeking design partners

Customer Support

Test action-taking service agents across resolution, policy, and escalation paths.

Workflow coverage

  • Resolution
  • Refunds
  • Escalation
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04
Seeking design partners

Customer Success

Find failures across adoption, retention, renewal, and expansion workflows.

Workflow coverage

  • Adoption
  • Renewals
  • Expansion
Discuss a design partnership
05
Seeking design partners

Billing & Collections

Test payment follow-up agents across invoices, disputes, and commitments.

Workflow coverage

  • Invoicing
  • Disputes
  • Payment follow-up
Discuss a design partnership

PHYSICAL SYSTEMS

Research

Ambient physical systems

Exploring identity, consent, memory, and shared-space failure modes. Sensor, acoustic, and hardware validation are not currently available.

View the research direction
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WHY THESE WORKFLOWS

The hardest failures emerge after the state changes.

Across sales, onboarding, support, customer success, and collections, agents must remember prior interactions, respect policies, use business systems correctly, and adapt as conditions change.

START WITH ONE CRITICAL WORKFLOW

Find failures before production.

Show us the agent, workflow, and release decision. We will define a bounded evaluation around the failure modes that matter.